Last updated: [DATE]
We ship worldwide from our workshop network in Bali, Indonesia.
Processing Time
Orders are handmade or hand-selected by our artisan partners in Ubud, Celuk, and Klungkung. Please allow [X–X business days] for processing before your order ships.
Shipping Times & Rates
- Domestic (Indonesia): [X–X business days] — [rate/method]
- International: [X–X business days] — [rate/method]
Exact rates are calculated at checkout based on destination and package weight.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes charged by your country. These are the responsibility of the buyer and are not included in our shipping charges.
Tracking
You will receive a tracking number by email once your order ships.
Lost or Delayed Packages
Contact us via our Help & Contact page if your order hasn’t arrived within the estimated window, and we’ll help track it down.