Last updated: [DATE]
Returns
We accept returns within [X] days of delivery for items in their original, unused condition. Because many of our products are handmade, minor natural variation is not grounds for return.
How to Start a Return
Contact us via our Help & Contact page with your order number and reason for return before sending anything back. We’ll provide return instructions.
Refunds
Once we receive and inspect your returned item, we’ll notify you of approval or rejection. Approved refunds are issued to your original payment method within [X] business days.
Non-Returnable Items
- Items marked as final sale
- Custom or made-to-order pieces
- Items damaged through customer misuse
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within [X] days of delivery with photos, and we’ll arrange a replacement or refund at no extra cost to you.
Return Shipping
Unless the item was damaged or incorrect, return shipping costs are the responsibility of the buyer.